Heart & Soul Equipment Rental

Effective Date: October 29, 2026

Heart & Soul Equipment Rental respects your privacy and is committed to protecting the personal information you provide when visiting our website or renting equipment.

When you contact us or reserve equipment, we may collect your name, email address, telephone number, billing information, rental dates, and other details necessary to fulfill your reservation.

We use Booqable, a third-party rental management platform, to process equipment reservations, manage availability, and facilitate payments and deposits.

Payment information is processed through our authorized payment providers. We do not intentionally store complete credit card information on our website.

We use customer information to:

• Process and manage rental reservations.
• Communicate about bookings, pickup, and returns.
• Process payments, deposits, and applicable refunds.
• Provide customer support.
• Maintain business records.
• Improve our services and website.

We may share necessary customer information with trusted service providers, including GoDaddy, Booqable, and payment processors, to operate our business.

We do not sell customer personal information.

Our website and third-party service providers may use cookies and similar technologies to support website functionality, security, and performance. Additional analytics or advertising technologies may be used if enabled.

We take reasonable measures to protect customer information. However, no online system can guarantee absolute security.

We retain personal information only as reasonably necessary for rental operations, legal obligations, accounting, dispute resolution, and other legitimate business purposes.

You may contact us to request access to, correction of, or deletion of your personal in